Reservations are required and payment is due at the time of booking. If you are unsure of your player count at the time of booking, you can book the minimum to lock in your slot. Additional players can be added on site when you arrive.


Be sure to check your reservation details in the confirmation email to ensure that all information is correct. Refunds and gift vouchers/credit are offered, however, values are dependent upon the amount of notice provided prior to a reservation start time. 

  • 5 days or more from the reservation — full refund (minus the $10 nonrefundable booking fee) or gift voucher/credit for 100% of the booking cost

  • Up to 48 hours from the reservation — gift voucher/credit for 100% of the booking cost 

  • 24 hours or less from the reservation — gift voucher/credit for 50% of the booking cost

  • COVID-related cancellations are eligible for a gift voucher for 100% of the booking cost, regardless of notice.


To cancel or reschedule your reservation, please call us at 510.947.9044 or send an email to


Children 5 and under play for free. Learn more about what to expect when playing with children before booking your game. 


If booking for a child's birthday, please be aware that an adult chaperone is required with players under 18. Read more about youth birthdays before booking your party.